SUPPORT
Frequently Asked Questions
Everything you need to know about using SERION serums, expected results and ordering.
General
Yes. Our serums are formulated for daily use across normal, oily, dry, combination and sensitive skin. If you have a diagnosed skin condition or are undergoing dermatological treatment, consult your doctor first.
Yes. SERION products are cruelty free, free from parabens and manufactured in India by Oravia Laboratories LLP.
Most users notice improvement in texture and radiance within 4 to 6 weeks of consistent daily use. Marks and pigmentation typically take 8 to 12 weeks. Individual results vary with skin type, condition and lifestyle.
Yes. A broad spectrum sunscreen of SPF 30 or higher every morning is essential, especially when using brightening actives, otherwise pigmentation can return.
Add products to your cart and complete checkout on this website. Orders are dispatched within 1 to 2 working days and delivered through our courier partners. Delivery timelines may vary by location.
We accept exchanges if the product received is damaged, defective or incorrect and the issue is reported within 48 hours of delivery, with the product unused, unopened and in original packaging.
10% Niacinamide Face Serum
Yes. The formula is designed for all skin types, including sensitive skin. A patch test is recommended before first use.
Yes. It is suitable for daily use, both morning and evening.
Many users notice improvements in skin texture and oil control within 2 to 4 weeks, while fading of post acne marks may take 6 to 8 weeks with consistent use.
Many users notice improvements in skin texture and oil control within 2 to 4 weeks, while fading of post acne marks may take 6 to 8 weeks with consistent use.
Yes. Niacinamide can generally be used alongside Vitamin C in most skincare routines.
Absolutely. It is suitable for anyone looking to improve skin tone, reduce acne marks, and control excess oil.
Intense Brightening Face Serum
Yes. It is designed for daily use in both your morning and evening skincare routine.
Yes. The lightweight formula is suitable for all skin types, including sensitive skin. A patch test before first use is recommended.
Yes. In most skincare routines, it can be used alongside Vitamin C. Introduce products gradually if you have sensitive skin.
Skin texture and radiance may improve within a few weeks, while dark spots and pigmentation typically require several weeks of consistent use. Individual results may vary.
Absolutely. It is suitable for anyone looking to improve skin tone, reduce pigmentation, and enhance overall skin appearance.